General Manager

$68,000 - $68,000/Yr

Seasons Pizza - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Food Services and Drinking Places

About the position

The General Manager at Seasons Pizza in Wilmington, DE, is responsible for overseeing all front-of-house (FOH) and back-of-house (BOH) operations in a fast-paced restaurant environment. This role emphasizes exceptional customer service, team engagement, and maintaining a positive atmosphere while managing operational efficiencies and budgets. The ideal candidate will embody the company's core values and lead by example to ensure a safe and enjoyable dining experience for guests and staff alike.

Responsibilities

• Coordinate and participate in all FOH and BOH operations.
• Engage team and guests to create a positive dining experience.
• Manage hiring, scheduling, training, and motivating team members.
• Implement and participate in sales strategies and promotional campaigns.
• Investigate and resolve customer issues to enhance satisfaction.
• Manage food and labor budgets and educate the team on their importance.
• Involve the team in inventory and supply ordering.
• Develop and enrich team members to grow within the company.
• Ensure a safe and healthy work environment.

Requirements

• High School Diploma required; Bachelor's degree in Hospitality or related field preferred.
• At least two years of experience at Seasons Pizza or three years as a supervisor/manager in a restaurant or food-oriented retail environment.
• Strong organizational and time management skills.
• Hands-on management approach with a focus on team development.
• Ability to maintain composure under pressure.

Nice-to-haves

• Knowledge of service standards, food and beverage controls, and operational efficiencies.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance