General Manager

$70,000 - $80,000/Yr

Green Thumb - Takoma Park, MD

Full-time - Manager

Takoma Park, MD

Administrative and Support Services

About the position

The General Manager at RISE Dispensary is responsible for leading and managing a diverse team to drive results and deliver exceptional consumer experiences. This role encompasses overseeing all dispensary operations, ensuring compliance with regulations, and fostering a positive team environment. The General Manager acts as an ambassador for social change within the community, focusing on employee development and customer satisfaction.

Responsibilities

• Deliver direction, oversight, and execution of all dispensary operations.
• Ensure compliance with security, inventory, and local and state regulations.
• Drive revenue and profit through effective execution of programs and promotions.
• Oversee quality product inventory and financial records, ensuring Seed to Sale compliance.
• Maintain cash management protocols and conduct daily reconciliations.
• Manage order and expense processes aligned with store budgets.
• Conduct monthly audits and scorecard business reviews to identify operational inefficiencies.
• Coach Leaders and Team Members to deliver memorable customer experiences.
• Ensure appropriate scheduling of 'Leader on Duty' presence in the store.
• Drive revenue through a seamless omni-channel customer experience.
• Serve as a liaison to the local community and support outreach initiatives.
• Build and retain a high-performing team through effective onboarding and training.
• Inspire a culture of engagement and performance through coaching and recognition.
• Monitor staffing needs and ensure compliance with scheduling practices.

Requirements

• Bachelor's degree or comparable business experience.
• At least five years in a supervisory or management role in a retail setting, specifically with POS business operations.
• Cannabis experience preferred.
• Inventory control experience is required.
• Ability to work a flexible schedule including varying shifts such as mornings, days, nights, and weekends.
• Must be 21 years or older and pass required background checks.
• Must possess a valid driver's license or state ID.
• Solid understanding of cannabis laws and regulations.

Nice-to-haves

• Proactive with a strong work ethic and attention to detail.
• Strong communication and leadership skills.
• Ability to work under pressure and meet timelines consistently.
• High interpersonal skills in a fast-paced environment.
• Ability to resolve conflict and handle complaints effectively.

Benefits

• Competitive pay range of $70,000 - $80,000 USD per year.
• Discretionary annual incentive program based on performance.