General Manager

Aaron's - Hot Springs, AR

Full-time - Manager

Hot Springs, AR

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

As a General Manager at Aaron's, you will play a crucial role in managing the overall performance and profitability of the store. This position requires strong leadership skills to motivate and develop store associates while ensuring excellent customer service and operational efficiency. You will be responsible for various aspects of store management, including financial reporting, inventory control, and customer relationship management, all aimed at achieving the company's growth and profit goals.

Responsibilities

• Manage the store to achieve planned growth and profit goals.
• Accurately report financial measures and transactions.
• Manage inventory supply to ensure adequate availability of merchandise at all times.
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery.
• Ensure the protection of store assets and reconcile inventories weekly.
• Ensure that all company vehicles are maintained within safe operating standards.
• Ensure accurate and timely bank deposits.
• Ensure all returned merchandise is certified, reclassified and priced.
• Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations.
• Schedule associate coverage to ensure published hours of store operations are met.
• Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets.
• Personally authorize all returns with a focus on customer relationship and ownership.
• Ensure execution of all customer service programs, company guidelines and policies.

Requirements

• Proven demonstration of strong leadership, communication and interpersonal skills.
• High level of energy.
• Maintain professional appearance.
• A history of demonstrated selling skills.
• Effective organizational skills.
• Proven managerial skills.
• Safe driving skills and the ability to legally operate the Company Truck.
• Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, and a valid Driver's License.

Benefits

• Ongoing training and professional development.
• Annual National Manager Meetings for General Managers.
• Competitive bonus opportunities.