General Manager

$60,000 - $65,000/Yr

Popeye's Restaurants - Oshkosh, WI

Full-time - Mid Level

Oshkosh, WI

About the position

The General Manager at Popeyes Restaurant in Oshkosh, WI is responsible for overseeing all operations of the restaurant, ensuring that both guests and employees have a positive experience. This role involves setting targets and objectives to enhance restaurant performance, managing staff, and maintaining financial oversight to ensure profitability.

Responsibilities

• Recruiting, hiring, and training all restaurant staff, including servers and hosts.
• Scheduling employees to ensure shifts have proper coverage.
• Streamlining restaurant processes to improve the guest experience.
• Monitoring restaurant finances, including sales and expenses.
• Enforcing food handling regulations and other guidelines to increase guest safety.
• Promoting the restaurant and finding ways to bring in more customers.
• Handling customer complaints.
• Completing necessary paperwork, such as sales, inventory, and staff attendance reports.

Requirements

• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
• Previous experience in the restaurant industry with a relevant profile.
• Strong understanding of cost and labor systems that lead to restaurant profitability.
• Strong communication and leadership skills.
• Comfort working with budgets, payroll, revenue, and forecasting.
• Ability to lead big groups of people.
• Ability to motivate and positively influence staff as well as confidently deliver performance feedback, set goals, and foster teamwork.
• Demonstrate strong leadership and organizational skills and display proven customer service experience with a strong guest-focused mentality.

Benefits

• Employee discount
• Work/Life Balance
• Competitive pay & incentives