General Manager

$65,000 - $70,000/Yr

Sla Management - Nashville, TN

Full-time - Mid Level

Nashville, TN

Food Services and Drinking Places

About the position

The General Manager at SLA Management Inc. is responsible for overseeing the planning, organizing, training, and leadership necessary to achieve objectives in sales, cost management, employee retention, customer service, food quality, cleanliness, sanitation, and client satisfaction within the food service department. This role involves managing both salaried managers and hourly associates, ensuring high standards of service and operational efficiency, and maintaining excellent relationships with district administrative staff and the Board of Trustees.

Responsibilities

• Manage salaried managers and hourly associates in the Food Service Department.
• Oversee overall management, direct client interface, direction, and quality of the account.
• Train the Assistant Food Service Director to take on newly awarded contracts or current business.
• Lead program innovation efforts to ensure academic success through feeding more students.
• Establish and maintain excellent relationships with District Administrative staff and Board of Trustees.
• Hire, train, and develop staff.
• Plan, assign, and direct work; appraise performance; reward and discipline associates; address complaints and resolve problems.
• Prepare district annual budget and manage labor, food costs, and other elements to deliver to targets.
• Complete required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
• Oversee and participate in the preparation and service of food and beverage items adhering to SFE food standards.
• Achieve company objectives in sales, service, quality, appearance of facility, and sanitation through employee training.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures.
• Fill in where needed to ensure customer service standards and efficient operations.
• Develop, plan, and carry out SFE marketing and promotional activities.

Requirements

• Bachelor's Degree in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.
• Minimum of 5-8 years in the Food Service industry, with 2-3 years' experience as a Food Service Director, preferably in the K-12 market.
• Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability; cost management and growth aspects.
• Strong leadership, staff management, coaching, and supervisory skills.
• Strong communication; written and verbal skills and presentation abilities.
• Ability to engage and communicate on multiple levels including management, client, customer, and associate levels.
• Excellent financial, budgetary, accounting, and computational skills.
• Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems, and internet.
• ServSafe® certification.
• Must pass a background check.
• Must maintain a valid driver's license and current auto insurance.