General Manager

Sonic Drive-In - West Monroe, LA

Full-time - Mid Level

West Monroe, LA

Food Services and Drinking Places

About the position

As a General Manager at SONIC Drive-In, you will oversee and manage the daily operations of the Drive-In, ensuring quality food service in a clean, safe, and efficient manner. This role is crucial for providing an enjoyable experience for guests and involves accountability for all aspects of the Drive-In's operations.

Responsibilities

• Hiring, training, managing, supervising, directing, and developing staff to provide excellent service.
• Demonstrating a Fair, Firm, Fun leadership approach and leading by example.
• Managing profit and loss statements to meet or exceed expectations.
• Resolving employee concerns thoughtfully and swiftly.
• Celebrating team successes and coaching for improved performance.
• Setting clear expectations and providing continuous feedback.
• Creating a positive and upbeat atmosphere during shifts.
• Helping employees understand their roles and the reasons behind tasks.
• Using metrics to evaluate Drive-In performance and implement improvements.
• Engaging with the community to enhance sales and brand presence.
• Maintaining and enforcing safety and sanitation standards.
• Complying with all federal, state, and local laws and regulations.

Requirements

• Prior management experience in the restaurant or retail industry is preferred.
• High standards for self and team performance.
• Positive attitude, especially during busy or stressful times.
• Resiliency in problem-solving and a commitment to continuous improvement.
• Eagerness to learn and grow both professionally and personally.
• Ability to prioritize and complete tasks effectively.
• Excellent leadership and communication skills.
• Associate's degree in Business or related field preferred.
• Willingness to work irregular hours, including nights, weekends, and holidays.
• High school diploma or equivalent required; advanced studies in business or restaurant management preferred.
• Minimum of two years of restaurant management experience, preferably in QSR.
• Knowledge of recruiting, interviewing, and selection practices.
• Familiarity with federal and state labor laws and local health regulations.
• Basic accounting and computer skills.
• Ability to follow directions and work autonomously; strong multi-tasking and problem-solving skills.