General Manager

$60,000 - $65,000/Yr

Cluckin Alabama 1 LLC - Vestavia Hills, AL

Full-time - Mid Level

Vestavia Hills, AL

About the position

The General Manager at Cluckin Alabama 1 LLC is responsible for overseeing all aspects of restaurant operations, ensuring that the business runs smoothly and efficiently. This role involves leading a team, managing daily activities, and maintaining high standards of service and cleanliness. The General Manager is expected to create and execute the restaurant's business plan while fostering a positive work environment and ensuring guest satisfaction.

Responsibilities

• Lead the coordination and planning of everyday business operations.
• Ensure all restaurant management and Team Members are performing their job responsibilities and meeting expectations.
• Follow the DHC Training Program to learn and train new skills, duties, and responsibilities.
• Communicate with the immediate supervisor when additional training guidance is needed.
• Ensure required Ops Walks and Q&A checks are completed effectively and consistently.
• Organize shift schedules for Team Members and monitor attendance, tardiness, and time off.
• Understand the impact of job responsibilities on guests, employees, and overall operations.
• Ensure the management team and Team Members prepare menu items following safety and sanitary requirements.
• Delegate daily cleanliness tasks and ensure restaurant cleanliness is maintained.
• Handle guests' concerns and complaints professionally to resolve issues according to policy.
• Maintain a neat appearance by adhering to the uniform policy.
• Provide direction and feedback to maintain productivity and team morale.
• Institute and follow cash handling policies and procedures.
• Hire, train, schedule, and oversee daily tasks of teams.
• Manage purchasing, inventory, maintenance, and other operational functions.
• Develop strategies for workplace efficiency and goal achievement.
• Focus on building sales and forecasting future performance.

Requirements

• Current student or high school diploma/GED preferred.
• Must be at least 21 years old and fluent in English.
• Previous Assistant General Manager/General Manager experience.
• Certified in all stations following the DHC Training Program.
• Current ServSafe Certification.
• Flexibility to work nights, weekends, and holidays.
• Ability to stand for long periods and work in a fast-paced environment.
• Positive attitude while conducting duties.
• Effective communicator with co-workers and management team.

Nice-to-haves

• Experience in time management.
• Strong attention to detail and ability to multitask.
• Confident, proactive, and willing to take on challenges.

Benefits

• Competitive salary of $60,000 - $65,000 a year.
• Full-time position with flexible hours.