General Manager

Woodspring Chandler Medical Center - Chandler, AZ

Full-time - Senior

Chandler, AZ

1,001-5,000 employees

About the position

The General Manager for the new Wood Springs Chandler Medical Center is a key leadership role responsible for overseeing all aspects of hotel operations. This position requires a polished and well-spoken individual who can effectively manage a team, optimize financial performance, and ensure compliance with regulations and brand standards. The General Manager will lead operational initiatives, including sales planning and budget execution, while maintaining high-quality service levels and fostering a positive work environment.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling.
• Maintain high standards of personal appearance and grooming, including compliance with Aimbridge Hospitality dress code.
• Comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations.
• Conduct daily ABR meetings focusing on prospecting and existing account calls with the Director of Sales.
• Play a pivotal role in hotel sales efforts, including calling on top accounts and meeting clients.
• Tour the operating departments daily and make adjustments as needed via department heads.
• Conduct weekly staff meetings and training sessions according to Aimbridge Hospitality's standards.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Hold monthly financial reviews with all department managers and available supervisors.
• Develop managers for future advancement through competency training and corporate-sponsored training programs.
• Participate in required M.O.D. coverage as scheduled.
• Inspect rooms regularly with both the Housekeeping Manager and Property Engineer.
• Forecast monthly the hotel's financial position by estimating revenues and expenses.
• Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended.
• Motivate, coach, counsel, and discipline all management personnel according to Aimbridge Hospitality S.O.P.'s.

Requirements

• At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
• Proficient in Windows operating systems, company-approved spreadsheets, and word processing.
• Valid driver's license for the applicable state.
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.

Nice-to-haves

• Pre-Opening Experience is a Plus!
• Experience in cash handling and hotel operations.

Benefits

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan