General Manager

$75,000 - $85,000/Yr

Long Island Bagel Cafe

Full-time - Mid Level

Food and Beverage Retailers

About the position

The General Manager at Long Island Bagel Café (LIBC) is responsible for overseeing the full operations of a high-revenue store, ensuring exceptional customer service, maintaining product quality, and promoting a clean and safe environment. This role requires a dynamic leader who can manage daily operations, lead a team, and drive sales growth while providing opportunities for career advancement within the organization.

Responsibilities

• Facilitate daily operations of the location
• Oversee all employees, including hiring, training, scheduling, and general supervision
• Manage purchase orders and all food-related functions
• Maintain stock and inventory
• Provide bookkeeping records and data on sales
• Ensure product quality in keeping with company standards
• Manage all customer relations with the ability to lead a team that consistently provides fast and outstanding service
• Handle guest complaints in a professional manner
• Enforce and monitor health, safety, and sanitation standards in all areas

Requirements

• Previous experience in front-of-the-house management in a Bagel Café/Delicatessen
• Superior customer service abilities
• Self-disciplined outgoing demeanor
• Excellent leadership skills
• Proven written and verbal communication skills with the ability to read, analyze, create, and interpret general business memos and documents
• Knowledge of food safety, food prep and overall management skills
• Ability to work 55-65 hours per week
• Ability to occasionally lift and carry supplies, move around tight spaces, walk or stand 100% of the shift, and reach, bend and stoop frequently

Benefits

• Employee discount
• Health insurance
• Paid time off
• Paid training
• Profit sharing