General Manager

$75,000 - $75,000/Yr

Pink Dot West Hollwood - Central LA, CA

Full-time - Manager

Central LA, CA

About the position

The General Manager is responsible for overseeing the day-to-day operations of a retail store, kitchen, and delivery services. This role includes managing personnel, scheduling, product procurement, pricing, and inventory management. The General Manager will also lead the VIP Customer Program to ensure a superior guest experience and promote a positive work environment for team members. Additionally, the position involves working closely with Human Resources for staffing needs and collaborating with digital delivery platforms to drive sales.

Responsibilities

• Oversee day-to-day operations of the store, kitchen, and delivery services.
• Manage and schedule employees, ensuring appropriate staffing levels.
• Supervise inventory management and work with vendors for product procurement.
• Monitor financials and accounts payable in collaboration with the bookkeeper.
• Produce weekly financial and operational reports for review with the owner.
• Ensure compliance with company initiatives and drive sales through digital delivery platforms.
• Promote a positive work environment and maintain employee morale.

Requirements

• Minimum of 3 years of experience in retail management.
• At least 2 years of supervising experience managing 10 or more employees.
• Valid California Driver's License is required.
• Strong decision-making and analytical skills.
• Excellent verbal and written communication skills.

Nice-to-haves

• Knowledge of alcohol management is a plus.
• Familiarity with retail grocery management and inventory processes.

Benefits

• Employee discount
• Paid time off