General Manager

Lodging Capital Partners - Vail, CO

Full-time - Mid Level

Vail, CO

Real Estate

About the position

The General Manager at Sitzmark Vail is responsible for the overall management and strategic direction of the hotel, ensuring exceptional hospitality and a memorable experience for guests. This role involves overseeing daily operations, managing staff, implementing pricing strategies, and handling financial oversight to drive the hotel's success and growth.

Responsibilities

• Recruit, train, and develop a motivated team to deliver exceptional guest service.
• Create and manage staff schedules to ensure adequate coverage for all shifts while optimizing labor costs.
• Conduct regular performance evaluations and provide constructive feedback to staff.
• Serve as the primary point of contact for guest feedback and concerns, resolving complaints promptly.
• Develop and implement pricing strategies that maximize room revenue and occupancy rates.
• Design and execute promotional offers and packages to attract different segments of travelers.
• Prepare and analyze financial reports to forecast future revenue and make informed pricing decisions.
• Manage and optimize the hotel's presence on various online booking platforms.
• Monitor and adjust room inventory across all distribution channels to prevent overbooking.
• Develop and manage the annual budget for the hotel, including revenue projections and operating expenses.
• Prepare and review financial statements and provide regular financial updates to ownership.
• Oversee and control all hotel expenses, implementing cost-saving measures as needed.
• Ensure compliance with all financial regulations and standards.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in hotel management or a similar role.
• Strong leadership and interpersonal skills to inspire and motivate a team.
• Excellent analytical and problem-solving abilities, particularly in pricing and revenue management.
• Proficient in or willing to learn hotel management software, channel management platforms, and accounting systems.
• Outstanding verbal and written communication skills.
• Availability to work evenings, weekends, and holidays as required.

Nice-to-haves

• Conversational Spanish is a plus.

Benefits

• Opportunities for training and development to advance your career in hospitality.
• Attractive salary and benefits package based on experience and qualifications.