General Manager
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About The Position
The General Manager at Dave's Hot Chicken will play a pivotal role in leading the coordination and planning of everyday business operations at the Harvard Park location in Warrensville Heights, OH. This position is not just about managing the restaurant; it is about building a strong team and ensuring that all operations run smoothly. The General Manager will be responsible for overseeing all restaurant activities, ensuring that both management and team members are performing their job responsibilities effectively and meeting expectations in all areas of their roles. This includes following the DHC Training Program to learn and train new skills, ensuring that operational checks are completed effectively, and maintaining a high standard of cleanliness and guest service. In addition to operational oversight, the General Manager will be tasked with creating, executing, and following up on the restaurant's business plan. This involves planning, organizing, and implementing daily operational routines, ensuring that all administrative duties and paperwork are completed, and establishing an environment of trust and open communication among the team. The General Manager will also be responsible for hiring, training, and scheduling team members, managing purchasing and inventory, and developing strategies for workplace efficiency and sales growth. The role requires a performance-oriented mindset, with a focus on building sales and forecasting future performance while adhering to company policies and cost control guidelines.
