General Manager

$80,000 - $85,000/Yr

Capital Restaurant Resources - Potomac, MD

Full-time - Mid Level

Potomac, MD

Administrative and Support Services

About the position

We are seeking a dynamic and experienced General Manager to oversee our operations and ensure the highest standards of service in our establishment. The ideal candidate will possess a strong background in food service management and demonstrate exceptional leadership skills. This role requires a hands-on approach to managing daily operations, fostering a positive work environment, and delivering outstanding customer experiences.

Responsibilities

• Lead and manage all aspects of the business, including staff management, customer service, and financial performance.
• Oversee food production processes to ensure quality and compliance with health and safety regulations.
• Manage cash handling procedures, ensuring accuracy in transactions and financial reporting.
• Develop and implement operational policies and procedures to enhance efficiency.
• Train, mentor, and evaluate team members to promote professional growth and maintain high performance standards.
• Address customer inquiries and concerns promptly, ensuring satisfaction with services provided.
• Coordinate banquet services and special events, ensuring seamless execution from planning to delivery.
• Collaborate with suppliers for food handling and inventory management to maintain optimal stock levels.

Requirements

• Proven experience in food service management or a similar role within the hospitality industry.
• Strong cash handling skills with attention to detail in financial transactions.
• Experience as an assistant manager or in a supervisory capacity is preferred.
• Excellent team management abilities with a focus on fostering collaboration among staff members.
• Exceptional customer service skills with the ability to resolve issues effectively.
• Knowledge of cooking techniques and food production processes is advantageous.
• Familiarity with food handling regulations and best practices in the industry.
• Strong organizational skills with the ability to multitask in a fast-paced environment.

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule