General Manager

$95,000 - $95,000/Yr

Chili's Grill & Bar - Mishawaka, IN

Full-time - Manager

Mishawaka, IN

5,001-10,000 employees

Food Services and Drinking Places

About the position

The General Manager at Chili's is a leadership role focused on hospitality and team management. This position is responsible for ensuring a great guest experience while driving business results and maintaining operational standards. The General Manager leads the management team, oversees financial responsibilities, and fosters a positive work environment that emphasizes teamwork and accountability.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
• Manage performance of the Management team, including performance evaluations, coaching and accountability
• Plan and implement weekly, monthly and yearly financial budgets
• Oversee all operations to ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Foster open communication between Team Members and Management team
• Influence Team Member behaviors by championing change and restaurant initiatives
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Requirements

• Experience in managing a team in a fast-paced environment
• Strong multitasking skills
• Ability to plan and implement financial budgets
• Excellent communication and interpersonal skills
• Knowledge of safe food handling procedures

Nice-to-haves

• Experience in the casual dining industry
• Familiarity with Chili's operational systems

Benefits

• Competitive salary
• Opportunities for career advancement
• Team-oriented work environment
• Employee discounts