General Manager

$95,000 - $95,000/Yr

Chili's Grill & Bar - Mishawaka, IN

posted 22 days ago

Full-time - Manager
Mishawaka, IN
5,001-10,000 employees
Food Services and Drinking Places

About the position

The General Manager at Chili's is a leadership role focused on hospitality and team management. This position is responsible for ensuring a great guest experience while driving business results and maintaining operational standards. The General Manager leads the management team, oversees financial responsibilities, and fosters a positive work environment that emphasizes teamwork and accountability.

Responsibilities

  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Requirements

  • Experience in managing a team in a fast-paced environment
  • Strong multitasking skills
  • Ability to plan and implement financial budgets
  • Excellent communication and interpersonal skills
  • Knowledge of safe food handling procedures

Nice-to-haves

  • Experience in the casual dining industry
  • Familiarity with Chili's operational systems

Benefits

  • Competitive salary
  • Opportunities for career advancement
  • Team-oriented work environment
  • Employee discounts
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