General Manager

$55,000 - $60,000/Yr

Unclassified - Giddings, TX

Full-time - Mid Level

Giddings, TX

About the position

The General Manager (GM) at Songwriters Texas LLC is a pivotal role responsible for overseeing all operational aspects of the business. This position requires a dynamic individual who is passionate about driving business growth, enhancing customer satisfaction, and leading a team towards excellence. The GM will ensure compliance with quality and safety standards, manage staff recruitment and development, and oversee financial planning and inventory management, all while creating a memorable experience for patrons.

Responsibilities

• Oversee daily business operations, including maintaining necessary licenses, negotiating with suppliers, inventory management, financial planning, and goal setting.
• Recruit, train, and manage staff to deliver outstanding customer service, ensuring the bar is adequately staffed during busy times.
• Develop and implement staff schedules, resolve scheduling conflicts efficiently.
• Ensure compliance with quality and safety standards, conduct regular staff evaluations, and provide coaching.
• Manage all legal and regulatory documentation, ensuring the business complies with current laws.
• Foster a positive work environment for a diverse team, effectively manage customer and staff interactions to maintain a harmonious atmosphere.
• Organize and participate in promotional activities to enhance business visibility and patronage.
• Handle difficult situations with patrons or staff decisively to maintain a safe, enjoyable environment.
• Document and report any staff issues to senior management and relevant departments as necessary.
• Commit to creating and maintaining a fun, secure setting for both patrons and employees.

Requirements

• Minimum high school diploma; higher education or additional qualifications in business management preferred.
• At least 3 years of management experience in the restaurant/bar industry.
• Proficient understanding of business and financial principles.
• Strong computer literacy, problem-solving capabilities, and customer service orientation.
• Excellent communication, interpersonal skills, and the ability to manage diverse personalities.
• Proven ability to handle tense situations and resolve conflicts effectively.
• Availability to work during peak hours, including nights, weekends, and holidays.
• Demonstrated ability to delegate tasks and utilize resources efficiently.
• Physical ability to navigate a fast-paced environment, including moving, standing, and occasionally lifting heavy objects.
• Current certification from the Texas Alcoholic Beverage Commission (TABC) or equivalent as applicable.

Benefits

• Competitive salary, commensurate with experience and aligned with industry standards.