General Manager

OREGON EMPLOYMENT DEPARTMENT - Hillsboro, OR

Part-time - Mid Level

Hillsboro, OR

About the position

The General Manager is responsible for the profitable operation of the restaurant, adhering to the practices and procedures established by Taco Bell Corporation. This role focuses on cost control, customer service, employee development, and maximizing profits while ensuring compliance with health and safety standards.

Responsibilities

• Ensure quality service at the front counter and check product quality.
• Train and coach employees on customer service and complaint handling.
• Conduct meetings for planning, training, and reviewing operations.
• Develop and maintain acceptable sales levels using local store marketing.
• Monitor utilities, supplies, and costs to minimize impact on profits.
• Analyze Profits and Loss statements and take corrective actions as needed.
• Control restaurant inventory through an established system.
• Develop and post labor schedules in advance, adjusting as necessary based on sales volume.
• Manage restaurant cash control and make daily bank deposits.
• Report accidents and incidents to Risk Management promptly.
• Maintain a safe work environment and achieve high health department ratings.
• Ensure adherence to cleanliness and uniform standards.
• Inform Area Coach of hiring, promotions, and employee status changes.
• Conduct performance reviews and document disciplinary actions.
• Maintain personnel files in compliance with laws and regulations.
• Utilize a preventive maintenance system for building and equipment repairs.
• Attend scheduled meetings for planning and training purposes.
• Complete all required administrative paperwork.

Requirements

• High school diploma or GED; university degree preferred.
• Minimum of 2 years supervisory experience.
• Must be at least 18 years of age.
• Serv Safe Certified.
• Knowledge of P & L statements.
• Basic math and computer skills.
• Strong customer service skills.
• Strong communication, leadership, and conflict resolution skills.
• Open availability.