This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
General Manager
Restore Hyper Wellness - Elmwood, LA
posted 2 months ago
About the position
The General Manager at Restore Hyper Wellness is responsible for overseeing the studio's performance, managing team members, and ensuring the achievement of key performance indicators (KPIs). This role involves executing marketing initiatives, hiring and onboarding staff, and fostering a culture of excellent customer service in a fun and engaging environment. The General Manager will work closely with the Area Manager to manage daily operations and contribute to the overall mission of making Hyper Wellness accessible and enjoyable for all clients.
Responsibilities
- Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll and facilities maintenance.
- Execute and coordinate company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives.
- Responsible for hiring and onboarding of new team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks.
- Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews and by providing recognition to high performers.
- Foster a culture of five star customer service.
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals.
- Ensure a safe and clean studio environment for members and guests.
- Ability to work flexible schedules including on weekends and holidays as directed by business needs.
- Demonstrate a commitment to the vision, mission and goals of Restore, modeling the values and culture.
Requirements
- High School Diploma or equivalent required.
- Minimum 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred.
- Proven success in sales and team mentorship.
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients.
- Exceptional communication skills.
- Ability to multi-task and manage client and staff concerns.
- Intermediate computer skills.
- Flexible to work day, evening, and/or weekend hours as needed.
Benefits
- Monthly performance-based bonus potential
