General Manager

Drm International - Neenah, WI

Full-time - Mid Level

Neenah, WI

Food Services and Drinking Places

About the position

The General Manager at DRM Arby's in Neenah, WI, is responsible for leading the restaurant team to provide exceptional service and maintain a positive family-oriented culture. This role emphasizes professional development, customer satisfaction, and operational excellence, while also offering flexibility to support personal and family goals.

Responsibilities

• Inspire and support the team to provide excellent customer service.
• Generate weekly schedules to ensure adequate restaurant capacity.
• Maintain a positive family culture through coaching and hiring practices.
• Oversee routine ordering and inventory to ensure product availability.
• Ensure cleanliness and safety in the restaurant according to guidelines.
• Adapt to various situations to support team performance.
• Resolve customer issues and employee wellness concerns effectively.
• Execute marketing plans accurately and on time.
• Review profit and loss statements with the District Manager and take necessary actions.

Requirements

• 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education.
• Strong people-oriented relationship skills.
• Ability to occasionally lift up to 50lbs and prepare food items.
• Demonstrated drive, determination, and punctuality in scheduled shifts.
• Valid driver's license and insurance with an adequate driving record.
• Ability to work flexible hours and independently with various personalities.
• Satisfactory completion of a background check and must be at least 18 years old.
• Ability to meet tight deadlines in a fast-paced environment.

Benefits

• Health, Dental, Vision, and Life Insurance
• Long Term Disability
• Paid Time Off
• Bonus Opportunities
• Years of Service Program
• 401(k) Plan
• Employee Referral Bonus Opportunities