General Manager

Toppers Pizza - Fort Mill, SC

Full-time - Mid Level

Fort Mill, SC

Food Services and Drinking Places

About the position

The General Manager (GM) at Toppers Pizza is responsible for overseeing the daily operations of a store location, ensuring high standards of service and food quality while managing team performance and inventory. The GM plays a crucial role in promoting the company's mission and values, optimizing profits, and enhancing customer satisfaction.

Responsibilities

• Oversee daily operations of the Toppers store location.
• Manage the selection, development, and performance of Team Members.
• Oversee inventory and ordering of food and supplies.
• Optimize profits while ensuring guest satisfaction.
• Promote Topper's Mission and Core Values through leadership.
• Ensure compliance with food safety and operational standards.
• Manage financial and personnel-related administrative duties accurately and on time.
• Supervise portion control and minimize waste in food preparation.
• Develop and implement local store marketing efforts while maintaining brand standards.
• Ensure a safe working environment and manage shifts effectively.

Requirements

• Must be legally eligible to work in the United States.
• Must be 18 years of age.
• High school diploma or equivalent GED is required.
• ServSafe certification is required.
• 2 years of restaurant or retail management experience or successful completion of Manager in Training (MIT) Program.
• Proficient in Microsoft Word and Excel.
• Knowledge of food planning, preparation, purchasing, sanitation, and personnel management.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Strong leadership and team-building skills.
• Ability to handle customer complaints effectively.

Benefits

• Competitive salary based on experience.
• Opportunities for career advancement.
• Employee discounts on food and beverages.