General Manager

$120,000 - $130,000/Yr

Sares Regis Operating Company, L.P. - Palo Alto, CA

Full-time - Mid Level

Palo Alto, CA

Construction of Buildings

About the position

The General Manager at Sares Regis Group is responsible for the overall supervision and performance of the Stanford West community in Palo Alto, CA. This role involves managing daily operations, hiring and training staff, ensuring compliance with policies, and maximizing revenue through effective management practices. The position requires on-site living and is a key leadership role within the company, offering opportunities for career growth in a dynamic environment.

Responsibilities

• Responsible for hiring, training, and developing a competent team.
• Manages daily operations, including reviewing daily rent recommendations and identifying opportunities to maximize income.
• Collects rents and implements timely legal delinquent rent procedures; ensures compliance with resident insurance procedures.
• Implements screening criteria and retention procedures effectively and timely; completes weekly reports accurately.
• Reviews and analyzes monthly performance and completes variance reports; initiates annual budgets and forecasts.
• Identifies market challenges and educates staff and regional manager about competitors; creates effective marketing plans.
• Bids out recurring contract work to assure quality and best price; monitors contractor performance and compliance with insurance requirements.
• Ensures OSHA and safety procedures are implemented and that the team is educated on safety precautions.
• Identifies potential repairs or capital projects in conjunction with the maintenance supervisor; ensures quality curb appeal meets standards.
• Implements company and employee handbooks, property policy manuals, and other governing documents.

Requirements

• 5-10 years of experience as a Community Manager.
• Excellent problem-solving, interpersonal, and communication skills.
• Strong leadership and supervisory skills.
• Lease-up experience preferred.
• Excellent sales skills.
• Yardi experience preferred.
• Ability to read, analyze, and interpret general business periodicals and write reports.
• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to solve practical problems in situations with limited standardization.
• Knowledge of operations software used at the property level, including Outlook, Internet software, Excel, and Word.

Nice-to-haves

• Experience in property management software.
• Background in real estate development or investment.

Benefits

• 401(K) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts depending on location
• Medical, dental, and vision benefits
• Voluntary benefits
• Vacation accrual
• Sick time accrual in accordance with law