General Manager

$42,500 - $65,000/Yr

Whitewater Express Car Wash

Full-time - Mid Level

Repair and Maintenance

About the position

The General Manager at WhiteWater Express Car Wash is responsible for leading and developing a team in a fast-paced environment, ensuring excellent customer service and operational efficiency. This role emphasizes personal and professional growth, fostering a positive workplace culture, and managing day-to-day operations while maintaining a work-life balance for employees.

Responsibilities

• Foster transparent and inspiring communication and accountability within your team.
• Cultivate and motivate growth in team leaders, shift leaders, and future managers.
• Ensure proper store staffing through recruitment, collaboration, and promotions.
• Manage customer and employee issues with a focus on retention and swift resolution.
• Develop guest rapport by assisting with car wash transactions and memberships.
• Infuse positivity, focus, and a passion for learning into the workplace.

Requirements

• Management experience in a fast-paced retail or restaurant setting is required.
• Extensive background in customer service leadership overseeing 3-10 direct reports.
• Proven staff development skills and expertise in team retention tactics.
• Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
• Successful completion of a pre-hire background check.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Pet insurance
• Vision insurance