General Manager

Aramark - Decorah, IA

Full-time - Manager

Decorah, IA

Food Services and Drinking Places

About the position

The General Manager will oversee multiple contracted services for clients, generating significant revenue while ensuring operational and financial goals are met. This role involves managing a diverse range of services including food service, facility support, and more, while leading a team to deliver exceptional service and maintain strong client relationships.

Responsibilities

• Leads a team that provides operational expertise in contracted services while managing hands-on execution of operations.
• Manages client and community relationships, continually assessing operations and developing plans for optimal service and satisfaction.
• Builds, develops, and leads a management team and staff to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth based on operational needs and contractual obligations.
• Manages a budget in partnership with Finance and assists in designing improvements for financial performance and operational productivity.
• Ensures compliance with local, state, and federal regulations and maintains all associated records and reports.
• Maintains compliance with Aramark's standards of operation, including safety standards and Business Conduct Policy.

Requirements

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
• Strong focus on client and customer services, entrepreneurship, and business growth.
• Excellent interpersonal skills for effective communication with clients and management.
• Ability to understand and implement contractual requirements and identify operational opportunities.
• Experience in service industry, contract services, or hospitality environment.
• Proven leadership experience managing other managers.
• Experience in creating and managing a department budget and financial controls.
• Experience in crafting product sales strategies and implementing operational programs.