General Manager

$90,000 - $120,000/Yr

Fairbanks Inc King Brothers Collision - Livonia, MI

Full-time - Mid Level

Livonia, MI

1,001-5,000 employees

Repair and Maintenance

About the position

As the General Manager at King Brothers Collision, you will lead the daily operations of the collision center, focusing on profitability, efficiency, and high-quality repairs. This role emphasizes staff development, customer satisfaction, and adherence to company standards and policies, ensuring a positive work environment and exceptional service delivery.

Responsibilities

• Manage and forecast goals for estimators, technicians, and service teams.
• Full responsibility for center profitability, budgets, and staff oversight.
• Ensure compliance with KPIs, training, and company procedures.
• Foster strong relationships with customers, insurance adjusters, and vendors.
• Oversee repair processes, ensuring safety and quality control.

Requirements

• High School diploma or equivalent required; Bachelor's preferred.
• 3+ years of management experience in the collision repair industry.
• Strong communication and customer service skills.
• Valid Driver's License.

Benefits

• Paid holidays
• Health insurance
• Paid time off
• 401(k) matching
• Life insurance
• Referral program