General Manager

$48,000 - $50,000/Yr

Marriott International - Billings, MT

Full-time - Manager

Billings, MT

Accommodation

About the position

The General Manager will oversee the operations of SpringHill Suites by Marriott, ensuring high levels of customer satisfaction and effective management of hotel services. This role requires a dynamic leader with a strong background in hotel operations, particularly in shift management and banquet services, to drive sales and profitability while maintaining compliance with health and safety regulations.

Responsibilities

• Lead and manage all aspects of the hotel operations
• Ensure high levels of customer satisfaction through excellent service
• Develop and implement strategies to achieve sales and profitability targets
• Recruit, train, and supervise staff members
• Oversee inventory management and control costs
• Collaborate with the culinary team to create innovative menus
• Maintain compliance with health and safety regulations
• Handle customer inquiries and resolve issues promptly

Requirements

• Proven experience as a General Manager or similar executive role in the hotel service industry
• Excellent leadership and interpersonal skills
• Ability to multitask in a fast-paced environment
• Experience in interviewing, hiring, and training staff members

Benefits

• Employee discount