General Manager

$75,000 - $85,000/Yr

Otg International Limited - Flushing, NY

Full-time - Manager

Flushing, NY

1,001-5,000 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The General Manager at OTG is a leadership role responsible for overseeing the daily operations of multiple restaurant concepts and Cibo Markets at LGA. This position focuses on ensuring high standards of food quality, customer service, and crewmember performance while managing budgets, staffing, and training. The General Manager plays a crucial role in driving the success of the unit and creating a positive work environment.

Responsibilities

• Promotes an attitude of pride, cooperation, and success in the Unit
• Accountable for the ordering process and overall unit budgets
• Accountable for all cost and sales projections on a weekly basis
• Ensure cost-effective and efficient staffing and adherence to labor budgets
• Accountable for unit scheduling managers as well as crewmembers
• Provides leadership to the managers and crewmembers in the Unit
• Accountable for establishing and maintaining high standards for food quality and customer service
• Directs the managers and crewmembers to achieve company standards
• Administrates and follows-up management and crewmember training
• Assigns and defines areas of responsibility for the managers, establishing and settling deadlines
• Directs the team toward achieving the Unit's financial goals
• Maintains a positive work environment for both the management team and staff
• Provides a workplace free from hazards, following all safety policies set forth by the company
• Accountable for leading the recruitment of FOH staff
• Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency
• Oversees CIBO Markets in assigned quadrants
• Complete other tasks as assigned

Requirements

• Degree in hospitality or culinary field is preferred
• Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
• 1 - 3 years of retail experience (convenience store) a plus
• Proficient knowledge of P&L budgeting and forecasting

Benefits

• PTO
• Healthcare
• Competitive 401k match