General Manager

Wendy's - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

11-50 employees

Food Services and Drinking Places

About the position

The General Manager at Wendy's is responsible for overseeing the successful operation of the restaurant, ensuring a positive work environment, and delivering exceptional customer service. This role involves leading a team, managing employee development, and achieving financial targets while maintaining the quality of Wendy's menu items.

Responsibilities

• Lead and support the restaurant team in delivering outstanding customer service.
• Find, hire, and develop employees for the restaurant.
• Conduct new hire orientation and develop training plans for team members.
• Schedule and deploy the team effectively to meet operational needs.
• Address performance issues and assist in resolving customer complaints.
• Achieve targets related to people management, customer service, and financial performance.

Requirements

• Minimum of 3 years of managerial or supervisory experience in a restaurant setting.
• High school diploma or GED required.
• Strong leadership and communication skills.
• Proven track record of employee development and team management.

Benefits

• Health insurance
• 401(k)
• Vacation
• Free meals
• Competitive pay
• Quarterly bonus