General Manager

McAlister's Deli - Orland Park, IL

Full-time - Senior

Orland Park, IL

Food Services and Drinking Places

About the position

The General Manager at McAlister's Deli is responsible for overseeing the recruitment, development, and management of staff while ensuring the implementation of operational standards for quality service and cleanliness. This role requires effective leadership and engagement with both customers and employees to drive continuous improvement in store operations and achieve cost-effective management aligned with upper management goals.

Responsibilities

• Administer, direct, and oversee the recruitment and development of subordinates.
• Ensure the proper implementation and effective application of operational standards of quality service and cleanliness.
• Operate the restaurant in a cost-effective manner by assisting in obtaining goals set forth by upper management.
• Demonstrate sufficient application of knowledge and leadership in restaurant operations.
• Remain engaged and in tune with customers and employees' needs.
• Drive continuous improvement of overall store operations.

Requirements

• Senior level leadership experience in a restaurant or similar environment.
• Strong knowledge of operational standards for quality service and cleanliness.
• Proven ability to manage and develop a team effectively.