General Manager

McAlister's Deli - Columbia, TN

Full-time - Manager

Columbia, TN

251-500 employees

Food Services and Drinking Places

About the position

The General Manager at McAlister's Deli is responsible for overseeing daily operations, ensuring outstanding customer service, and leading a team to meet performance standards. This role requires a focus on financial goals, maintaining cleanliness standards, and fostering a positive work environment. The General Manager will play a key role in the growth of the franchise in Tennessee, contributing to a culture that values leadership and work/life balance.

Responsibilities

• Provide outstanding customer service to guests.
• Lead and direct staff effectively and professionally.
• Meet company performance standards and expectations.
• Participate in all company training and orientations, including potential overnight travel.
• Work assigned schedules and times for the position.
• Lift at least 40 pounds as required.
• Maintain restaurant cleanliness standards set by health regulations.
• Communicate goals to employees and guide them in achieving these goals.

Requirements

• Must have at least 5 years of experience in a management role.
• Must be 18 years or older.
• Must have daytime availability.
• Must be service-driven.
• Ability to apply rational principles to solve practical problems.

Benefits

• Work/life balance
• Recognition for great efforts
• Opportunities for leadership development