General Manager

Seaway Scaffold & Equipment - Archbold, OH

Full-time - Mid Level

Archbold, OH

Merchant Wholesalers, Durable Goods

About the position

The Operations Manager at Seaway Scaffold is responsible for overseeing daily operations, ensuring projects are executed efficiently while maintaining high safety and quality standards. This role involves strategizing process improvements, fostering an inclusive workplace culture, and establishing effective communication channels within the organization. The Operations Manager will also be involved in recruitment, training, performance evaluations, and maintaining supplier relationships to ensure operational success.

Responsibilities

• Oversee the daily operations of Seaway Scaffold, ensuring that all projects are executed efficiently and meet lofty standards for safety and quality.
• Strategize and implement process improvements that increase operational efficiency and reduce costs without compromising service quality.
• Foster an inclusive workplace culture that encourages teamwork, innovation, and continuous learning among all employees.
• Establish clear communication channels within the organization to facilitate seamless coordination between different departments.
• Recruit, interview, hire, train staff, and manage discipline and termination of employees in accordance with company policy.
• Conduct constructive and timely performance evaluations.
• Develop and monitor key performance indicators (KPIs) for all areas of operations, taking corrective actions when necessary to ensure objectives are met.
• Maintain strong relationships with suppliers and negotiate contracts that benefit Seaway Scaffold both in terms of cost and supply reliability.
• Analyze market trends and adjust operational strategies accordingly to ensure Seaway Scaffold remains competitive in the industry.
• Lead review of the company safety program and implement a training program for all staff, focusing on safety protocols, equipment handling, and customer service excellence.

Requirements

• At least 7-10 years of industry-related experience including three years in upper management required.
• Possess an understanding of the scaffolding industry, including knowledge of diverse types of scaffolding systems and their applications.
• Experience in overseeing operational processes, ensuring they are efficient and effective while keeping safety standards at all times.
• Demonstrate excellent leadership skills, with the ability to inspire and motivate your team towards achieving organizational goals.
• Exceptional written and verbal communication skills.
• Working knowledge of application software including Microsoft Word, Excel, PowerPoint, and Avontus Scaffold Designer.
• Knowledge of all relevant laws and regulations related to our operations, including labor laws and health and safety standards.