General Manager

Jiffy Lube - Franklin Park, IL

Part-time,Full-time - Manager

Franklin Park, IL

251-500 employees

Repair and Maintenance

About the position

The General Manager position at Team Car Care involves leading and supervising store operations, ensuring efficient service delivery, and fostering a positive work environment. The role includes training and managing team members, maintaining inventory and equipment, and ensuring compliance with safety and operational policies. This position offers opportunities for career growth and development within a dynamic workplace focused on customer service excellence.

Responsibilities

• Provide prompt and courteous guest service, answer questions, and resolve guest problems and complaints.
• Maintain inventory control with knowledge of cost of goods, turn-ratio, ordering, and receiving products.
• Responsible for budgeting, sales forecasts, and P/L performance, understanding factors affecting sales and profit.
• Direct the maintenance of the building, equipment, and grounds, including HVAC and lighting systems.
• Troubleshoot and coordinate ongoing maintenance of the POS system.
• Supervise and train teammates, including scheduling, coaching, and performance management.
• Conduct employment advertising, interviews, and selection of teammates.
• Monitor staffing levels and adjust accordingly to maintain labor control.
• Conduct Teammate Orientation meetings as needed.
• Provide safety, security, and environmental leadership for all store personnel.
• Open and close the store as necessary and complete required paperwork.
• Maintain and enforce proper cash controls and partner with Loss Prevention Department.

Requirements

• Strong work ethic and independently motivated to produce results.
• Ability to establish clear expectations and delegate effectively.
• Commitment to following established safety policies and procedures.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Excellent communication skills and ability to maintain an open-door policy.

Nice-to-haves

• Experience in retail management or a similar role.
• Knowledge of automotive service operations.

Benefits

• Employee discount program
• Medical coverage
• 401(K) retirement plans
• Training certifications program
• Paid vacation days
• Bonus pay
• Flexible scheduling options