General Manager

$42,000 - $55,000/Yr

Rosati's Pizza - New Lenox, IL

Full-time - Mid Level

New Lenox, IL

Professional, Scientific, and Technical Services

About the position

We are seeking a dynamic and experienced General Manager to oversee the daily operations of Rosati's Pizza in New Lenox, IL. This leadership role requires a proactive approach to managing staff, inventory, and overall guest satisfaction, with a strong emphasis on hospitality management and exceptional customer service.

Responsibilities

• Lead and manage all aspects of the business, ensuring operational excellence in hospitality management.
• Oversee inventory control processes to maintain optimal stock levels and minimize waste.
• Train, supervise, and mentor staff to foster a positive work environment and enhance team performance.
• Conduct interviews and assist in the hiring process for new employees, ensuring alignment with company values.
• Plan and coordinate banquet events, catering services, and food service operations to meet customer expectations.
• Develop strategies to improve service quality and operational efficiency within the food industry context.
• Address guest inquiries and concerns promptly to ensure a high level of customer satisfaction.
• Collaborate with other departments to support business objectives and enhance overall guest experience.

Requirements

• Proven experience in hospitality management or a related field is essential.
• Strong knowledge of inventory control practices within the food service industry.
• Demonstrated ability in staff training, supervising, and team development.
• Experience in interviewing candidates and building effective teams is preferred.
• Familiarity with banquet planning, catering services, and food industry standards is highly desirable.
• Excellent communication skills with the ability to engage effectively with guests and staff alike.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule