General Manager

Flower Child - Charlotte, NC

Full-time - Manager

Charlotte, NC

Administrative and Support Services

About the position

The General Manager at Flower Child is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and managing a high-volume environment. This role requires strong leadership skills, a deep understanding of business operations, and a commitment to quality service and food.

Responsibilities

• Manage shifts including daily decision making, scheduling, and planning.
• Create memorable dining experiences by exceeding guest expectations.
• Ensure product quality and restaurant cleanliness.
• Perform calmly and effectively in a high-volume environment.
• Manage on-the-fly requests with ease and poise.
• Understand flavors, aromas, and characteristics of food ingredients.
• Coach, lead, and develop the restaurant team.
• Drive continuous improvement.

Requirements

• 5+ years of high-volume restaurant management experience.
• Demonstrate an understanding of business operations and financials.
• Understand POS systems and OpenTable (or other digital/online reservation systems).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance