General manager

Panera Bread - Troy, MI

Full-time - Mid Level

Troy, MI

5,001-10,000 employees

Food Services and Drinking Places

About the position

As a General Manager at Panera Bread, you will lead a team in a popular neighborhood bakery-cafe, ensuring the success of the cafe through effective management and decision-making. You will be responsible for creating a culture of warmth, belonging, growth, and trust, while delivering extraordinary guest experiences and driving sales growth. This role requires strong leadership skills, a commitment to food safety, and the ability to motivate and develop your team.

Responsibilities

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Ensure extraordinary guest experiences by delighting customers with quality food and service.
• Own all aspects of leading, managing, and developing your team.
• Plan and manage staffing needs, shift scheduling, and career development.
• Lead ongoing training and coaching for team members.
• Hire and train new team members, keeping them motivated and engaged.
• Manage team performance to meet cafe goals and quality standards.
• Ensure consistent delivery of high-quality operations and service.
• Grow sales and maximize profitability through effective management of costs and inventory.

Requirements

• Three years management experience (preferred)
• Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
• Proven ability to drive positive results
• Proven ability to run great shifts
• Demonstrated understanding of the business
• ServSafe certification
• At least 18 years of age

Nice-to-haves

• Experience in the hospitality industry
• Strong communication skills
• Ability to work flexible hours, including nights and weekends

Benefits

• Competitive pay
• Eligible for a quarterly bonus
• Free meals on shifts
• Career growth opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available