General Manager

Deutsche Post DHL Group - Tunkhannock, PA

Full-time - Mid Level

Tunkhannock, PA

10,001+ employees

Couriers and Messengers

About the position

As a General Manager at DHL Supply Chain, you will oversee the efficient operation of our warehouses, focusing on strategic process development and implementation to optimize warehouse operations. Your leadership will be crucial in fostering a safe and productive work environment, guiding a team of Operations Managers and staff, and driving the overall success of DHL Supply Chain, a global leader in contract logistics.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, ensuring cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Requirements

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Staff management, required
• Bachelor's degree or equivalent, preferred

Nice-to-haves

• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• P&L management, preferred
• Project management, preferred
• Warehouse Management Systems (WMS) experience, preferred

Benefits

• Competitive wages
• Excellent affordable insurance benefits (including health, dental, vision, and life)
• 401K plan
• Paid vacation and holidays