General Manager

$45,000 - $50,000/Yr

Penn Station East Coast Subs - Dallas, NC

Full-time - Mid Level

Dallas, NC

Food Services and Drinking Places

About the position

The General Manager at Penn Station East Coast Subs is responsible for overseeing all aspects of the restaurant's operations, including food production, customer service, and staff management. This role aims to foster a positive work environment while achieving business goals and ensuring compliance with health and safety regulations. The General Manager will also focus on financial performance and customer satisfaction, contributing to the overall success of the establishment.

Responsibilities

• Oversee and manage all aspects of the establishment, food production, coffee service, hotel operations, catering, and banquet services.
• Develop and implement strategies to achieve business goals and objectives.
• Monitor and analyze financial performance, including revenue and expenses.
• Ensure compliance with health and safety regulations.
• Hire, train, and supervise staff members.
• Create and maintain a positive work environment.
• Handle customer inquiries, complaints, and feedback.
• Collaborate with other departments to ensure smooth operations.

Requirements

• Proven experience in the hospitality industry, preferably in a managerial role.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Exceptional organizational and time management abilities.
• Proficient in financial management and budgeting.
• Knowledge of food and beverage operations.
• Ability to handle high-pressure situations with professionalism.
• Customer-focused mindset with a commitment to providing exceptional service.

Nice-to-haves

• Preferred experience in fine dining, quick service, and barista skills.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance