General Manager

Wendy's - Gloucester, VA

Full-time - Mid Level

Gloucester, VA

Food Services and Drinking Places

About the position

As a Wendy's General Manager (GM), you will lead a multi-talented team dedicated to delivering exceptional service and fresh food to our customers every day. You will be responsible for all people and operations within the restaurant, ensuring that every shift is executed flawlessly. Your leadership will be crucial in treating customers like family, maintaining high standards of food quality and service, and driving store sales and profit goals. You will mentor Shift Managers and Crew Members, fostering a culture of continuous improvement and teamwork. Your role is pivotal in creating a welcoming environment where both customers and team members feel valued and appreciated.

Responsibilities

• Lead all people and operations for a Wendy's restaurant.
• Ensure high standards of food quality and service are met every day and night.
• Mentor Shift Managers and Crew Members to improve performance and service.
• Drive store sales and profit goals effectively.
• Treat customers like family, ensuring a welcoming and friendly atmosphere.

Requirements

• Minimum of three to four years of experience leading people, preferably in a foodservice environment.
• High school diploma or GED; some college experience or military background is a plus.
• Demonstrated ability to lead and manage operations in a fast-paced environment.
• Knowledge of food safety procedures and standards.
• Flexible work availability.

Nice-to-haves

• Experience in a foodservice organization.
• Military background or some college experience.

Benefits

• Equal opportunity employer with a commitment to diversity and inclusion.
• Reasonable accommodations for people with disabilities.