General Manager

$80,000 - $100,000/Yr

The Chef Agency - Houston, TX

Full-time - Mid Level

Houston, TX

Food Services and Drinking Places

About the position

We are seeking a dynamic and experienced General Manager to oversee our operations in the food service industry. The ideal candidate will possess a strong background in food management, preferably in upscale or fine dining restaurants. This role requires exceptional leadership skills, a commitment to excellence in customer service, and the ability to drive operational efficiency while maintaining high standards of quality.

Responsibilities

• Lead and manage daily operations of the establishment to ensure smooth functioning and adherence to company policies.
• Develop and implement strategies to enhance customer satisfaction and improve service delivery.
• Oversee staff training and development programs to ensure all team members are equipped with the necessary skills and knowledge.
• Monitor inventory levels and manage food production processes to maintain quality standards while minimizing waste.
• Ensure compliance with health and safety regulations within the food industry.
• Collaborate with department heads to create a cohesive work environment that fosters teamwork and productivity.
• Analyze financial reports and performance metrics to identify areas for improvement and implement corrective actions as needed.
• Handle customer inquiries, complaints, and feedback effectively to maintain a positive reputation.

Requirements

• Proven experience in food service management, preferably in a restaurant or hotel setting.
• Strong understanding of food production processes and food management principles.
• Excellent leadership skills with the ability to motivate and develop staff effectively.
• Exceptional problem-solving abilities and decision-making skills.
• Strong communication skills, both verbal and written, with a focus on customer service.
• Ability to thrive in a fast-paced environment while managing multiple priorities.
• Experience as an Assistant Manager or similar role is highly desirable.
• Knowledge of industry trends and best practices within the food industry.

Nice-to-haves

• Experience in upscale or fine dining restaurants.
• Bilingual in Spanish.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance