General Manager

$82,000 - $92,000/Yr

Panera Bread - New York, NY

Full-time - Mid Level

New York, NY

Food Services and Drinking Places

About the position

As a General Manager at Panera, you will lead a team in a popular neighborhood bakery-cafe, ensuring the success of the cafe through effective management, problem-solving, and fostering a culture of warmth, belonging, growth, and trust. You will be responsible for delivering extraordinary guest experiences, managing team performance, and driving sales growth while maintaining high operational standards.

Responsibilities

• Build a culture of Warmth, Belonging, Growth, and Trust.
• Ensure extraordinary guest experiences and customer satisfaction.
• Manage staffing needs, shift scheduling, and team development.
• Lead ongoing training and coaching for team members.
• Hire and train new team members, keeping the team motivated and engaged.
• Manage team performance to meet cafe goals and quality standards.
• Coach managers and associates, delegating responsibilities effectively.
• Ensure consistent delivery of high-quality operations and service.
• Grow sales and maximize profitability through effective management.
• Adhere to company policies and comply with regulations.

Requirements

• Three years management experience (preferred).
• Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
• Proven ability to drive positive results and run great shifts.
• Demonstrated understanding of the business.
• ServSafe certification.
• At least 18 years of age.

Nice-to-haves

• Experience in the hospitality industry.
• Strong communication skills.
• Ability to work flexible hours, including nights and weekends.

Benefits

• Competitive pay
• Eligible for a quarterly bonus
• Free meals on shifts
• Career growth opportunities
• Paid vacation and holidays for full-time team members
• Medical, dental, vision, life insurance, and 401(k) with match available