General Manager

$86,962 - $86,962/Yr

United States Department of Veterans Affairs - New Orleans, LA

Part-time,Full-time - Mid Level

New Orleans, LA

Administration of Human Resource Programs

About the position

The General Manager position at the Veterans Canteen Service in New Orleans, LA, is a full-time role responsible for overseeing all aspects of canteen operations, including retail, food services, and personnel management. The role emphasizes a commitment to serving Veterans and their families, requiring strong leadership and operational skills to achieve financial goals and implement program objectives.

Responsibilities

• Oversee all areas of canteen operations including retail, food, vending, and sales.
• Manage personnel, administrative controls, and processes related to canteen operations.
• Ensure compliance with inventory controls, stock schedules, food safety, and sanitation standards.
• Develop and implement promotional programs to enhance sales and customer engagement.
• Achieve financial goals set by VCSCO and/or Region Manager.

Requirements

• Minimum of 3-5 years of direct food/retail management experience.
• Experience with inventory management, supply cost controls, and P&L management.
• Proven track record of building sales and increasing profits.
• Strong problem-solving skills and ability to assess business needs.
• Hands-on leadership with a focus on service and hospitality.
• Proficient in Microsoft applications (Word, Excel, etc.).
• Experience with POS Systems.
• ServSafe certification required or to be obtained within 90 days of hire.

Nice-to-haves

• Associate Degree in Business, Hospitality, or Management preferred.

Benefits

• Comprehensive benefits package as a federal employee.
• Access to a range of benefits designed for federal careers.