General Manager

Inkinen Executive Search - Hilo, HI

Full-time - Mid Level

Hilo, HI

About the position

The General Manager at Inkinen Executive Search is a leadership role focused on overseeing the operations of a private dining club in Hilo, Hawaii. The position requires a strong background in dining and hospitality management, with an emphasis on enhancing member engagement and satisfaction. The GM will manage a team of department heads and work closely with the Board of Trustees to develop strategic plans for the club's future.

Responsibilities

• Oversee daily operations of the club, including dining, events, and recreational facilities.
• Manage and lead a team of department heads (e.g., Chef, Dining Room Manager, Maintenance Manager).
• Work with the Board of Trustees and Commodore on policy implementation and long-term planning.
• Ensure the highest standards of service, especially in the dining experience.
• Monitor budgets, financial performance, and implement cost-effective practices.
• Engage with club members to ensure their satisfaction and increase member spending.

Requirements

• 5+ years of experience in hospitality management, preferably in private clubs or dining establishments.
• Strong background in dining services, including banquet or catering experience.
• Proven leadership and operational management skills.
• Financial acumen, including budgeting and financial oversight.
• Excellent communication and interpersonal skills, particularly in member engagement.