General Manager

$75,546 - $96,346/Yr

Shake Shack Enterprises - West Hartford, CT

Full-time - Mid Level

West Hartford, CT

Food Services and Drinking Places

About the position

As a Restaurant General Manager at Shake Shack, you will lead and develop a team in a fast-paced, high-volume environment. Your role is crucial in ensuring operational excellence, maintaining safety and quality standards, and driving financial performance while fostering a positive and inclusive workplace culture. You will be responsible for managing inventory, payroll, and scheduling, as well as promoting the brand within the local community.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Requirements

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Ability to learn and train others on all aspects of the Shack operations
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations
• Minimum 3 years of P&L responsibilities
• Food handler certification, preferred
• Willingness to work flexible hours

Benefits

• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance
• Employer Paid Life and Disability Insurance
• 401k Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Access to Employee Assistance Program on Day 1
• Pre-Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts
• Development and Growth Opportunities