General Manager

$120,000 - $150,000/Yr

Unclassified - Bal Harbour, FL

Full-time - Senior

Bal Harbour, FL

About the position

The General Manager at Bal Harbour Tower Condominium Association is responsible for overseeing the daily operations of a luxury high-rise community. This role requires a strong background in hospitality management, financial acumen, and exceptional leadership skills to ensure resident satisfaction and effective community management.

Responsibilities

• Oversee the day-to-day operations of the community, ensuring all services and facilities are managed effectively and efficiently.
• Foster positive relationships with residents, addressing their needs and concerns promptly and professionally.
• Prepare and manage budgets, financial reports, and audits to ensure financial stability and transparency within the community.
• Coordinate maintenance activities, ensuring the property is well-maintained and all issues are resolved promptly.
• Lead and manage a team of staff, providing direction, support, and training to ensure high performance and exceptional service.
• Negotiate and manage contracts with vendors and service providers to ensure quality and cost-effectiveness.
• Ensure compliance with all relevant laws, regulations, and community policies.
• Plan and oversee community events and activities that promote resident engagement and satisfaction.
• Develop and implement emergency preparedness plans and respond to emergencies as needed.

Requirements

• Must hold a valid Community Association Manager (CAM) license in the state of Florida.
• Minimum of 7 years of experience in community association management, with a strong preference for those with a background in hospitality.
• Demonstrated experience in budgeting, financial reporting, and managing community finances.
• Exceptional attention to detail with strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong ability to build and maintain positive relationships with residents, staff, and vendors.
• Proven leadership skills with the ability to manage and motivate a team.
• Effective problem-solving skills with a proactive approach to addressing issues.
• Proficiency in property management software and Microsoft Office Suite.

Nice-to-haves

• Experience with property management software
• Background in hospitality management

Benefits

• Competitive salary based on experience
• Comprehensive health benefits package
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Vision insurance