General Manager

$54,080 - $54,080/Yr

Earthbar - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Food and Beverage Retailers

About the position

The General Manager at Earthbar is responsible for overseeing the daily operations of the store, ensuring a high level of customer service, managing costs, and promoting the brand. This role involves creating a learning environment for team members, managing inventory, and addressing performance trends. The General Manager will also be involved in hiring, coaching, and scheduling staff to meet operational needs while adhering to company standards and policies.

Responsibilities

• Create an environment centered on learning and retaining product knowledge that will result in increased sales.
• Effectively manage costs such as labor and inventory, in coordination with quality inventory levels of product and deliveries.
• Identify and address trends and issues in store performance.
• Promote the brand and acquire new customers.
• Solicit customer feedback.
• Conduct interviews and participate in the hiring process.
• Continuously coach team and provide constant and effective feedback.
• Write schedules that align with the company labor model and deliver on our Customer Service commitment.
• Ensure adherence to the state's meal and break period policies.
• Ensure team adheres to all food safety, cash handling, and operational policies and procedures.
• Ensure store appearance and each team member's performance is to company standard.

Requirements

• At least 2 years of management experience.
• Experience supervising a team comprised of at least 5 members.
• Ability to coach and develop selling skills.
• Ability to deliver exceptional customer service and achieve sales goals.
• Proven ability to identify business trends and react quickly to the needs of the business.
• Previous success in identifying, developing, and retaining strong team members.
• Able to lift up to 50 lbs, stand/walk for long periods, and work in close physical proximity to other team members.
• High school degree or equivalent required; Bachelor's degree or equivalent certification in business, retail/restaurant/hospitality management preferred.
• Proficient in English (verbal and written), math, and cash handling.
• Possess a state Food Handler Card.

Benefits

• Access to upscale luxury gym
• Additional benefits and perks