General Manager

$95,000 - $98,000/Yr

Bozzuto - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Construction of Buildings

About the position

The General Manager at Bozzuto is responsible for leading the property management team, ensuring operational excellence, and fostering a positive community environment. This role involves managing financial performance, executing marketing strategies, and maintaining strong relationships with residents, owners, and vendors. The General Manager is expected to inspire and develop team members while ensuring high levels of customer satisfaction and community engagement.

Responsibilities

• Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Managing the financial performance of the property in accordance with the established budget
• Effectively coaching all team members to understand how they contribute to the big picture
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
• Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Supporting participation in training and educational opportunities

Requirements

• A College Degree
• 5+ years of experience in the property management, hospitality or retail industries
• A track record of success building, developing and retaining high-performing teams
• A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
• Experience managing a budget and/or P&L
• Proficiency with industry software (YARDI), apps and computer programs
• Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• A real estate license (or willingness to obtain within 90 days of hire) where applicable

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Tuition reimbursement
• Vision insurance