General Manager

$40,000 - $60,000/Yr

Restore Hyper Wellness - RHWS031 - Blaine, MN

Full-time - Manager

Blaine, MN

About the position

The General Manager at Restore Hyper Wellness is responsible for leading the store's operations, managing staff, and driving sales in a wellness-focused environment. This role requires strong leadership skills, a background in health and wellness or retail, and the ability to cultivate a positive company culture while achieving business goals.

Responsibilities

• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
• Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
• Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
• Oversee onsite onboarding and the training of new employees, ensuring compliance with all mandatory training standards.
• Ensure 100% completion of all required ongoing training per Restore compliance standards.
• Lead and influence managerial staff through motivation and aligning the team on goals and expectations.
• Enforce store policies, procedures, and productivity standards.
• Monitor and formally document staff performance/behavior with the support of the HR Department.
• Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
• Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses, and tips are accounted for.
• Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information.
• Maintain a safe, clean, and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
• Ensure an exceptional store experience that engages and retains customers.
• Make timely and effective decisions regarding customer service issues.
• Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
• Maintain a strong local presence through partnerships with community and business organizations.
• Participate in local events and wellness initiatives to generate interest in Restore's services.
• Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
• Manage local grassroots marketing and prospecting initiatives.
• Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.

Requirements

• Strong leadership skills and experience in managing teams.
• Background in health and wellness or retail.
• Experience in payroll processing and employee scheduling.
• Excellent verbal and written communication skills.
• Ability to meet financial goals and drive sales.

Nice-to-haves

• Experience in community engagement and local marketing initiatives.
• Knowledge of wellness and fitness trends.

Benefits

• Competitive salary plus bonuses
• Flexible schedules
• Casual dress-code
• Fun, wellness-focused work environment