General Manager

Anthony & Sylvan Pools - Jessup, MD

Full-time - Senior

Jessup, MD

Specialty Trade Contractors

About the position

The General Manager at Anthony & Sylvan Pools is responsible for overseeing the division's operations, ensuring financial performance, and driving business growth. This role involves developing and implementing procedures, managing day-to-day fiscal responsibilities, and leading a team to achieve high-quality customer service and operational excellence. The General Manager will also focus on strategic business development, marketing initiatives, and maintaining a strong subcontractor base to meet customer demands.

Responsibilities

• Develop and implement procedures and performance objectives for the Division in conjunction with senior management.
• Ensure operations/projects are carried out in a timely and financially sound manner consistent with company goals.
• Manage day-to-day fiscal responsibilities to ensure compliance with budgeted revenue and operating income goals.
• Analyze monthly financial performance indicators and make necessary adjustments to ensure profitability.
• Direct the development and preparation of the Division's annual business plan and budgeting process.
• Anticipate and resolve internal and external resource challenges in product delivery.
• Review and contribute to decisions on advertising, marketing, pricing, and sales issues.
• Provide direction to local marketing agency regarding marketing initiatives.
• Direct market penetration and sales growth, including new business development activities.
• Identify and recommend strategic alliances to enhance customer satisfaction and financial growth.
• Provide management oversight to the construction department staff to maximize construction quality and customer service.
• Implement continuous process improvement throughout all areas of the business.
• Ensure employees maintain a consistent focus on high-quality customer service.
• Guide recruitment, selection, orientation, development, and retention of staff.
• Act as a liaison in the implementation of corporate programs and policies.

Requirements

• Bachelor's Degree required; MBA preferred.
• Minimum of 8 years of progressively responsible business experience, including full P&L responsibility.
• Strong understanding of B2C sales and marketing concepts and techniques.
• Experience in localized business development and managing a sales team.
• Demonstrated knowledge in financial analysis, human resources, and business administration.
• Ability to think strategically and develop innovative solutions.
• Strong financial acumen to evaluate P&Ls and identify areas of concern.
• Excellent planning, organizing, and leadership skills.
• Strong verbal, written, and executive presentation skills.

Nice-to-haves

• Experience managing a team of 40-50 employees.
• Proficiency in Microsoft Office.

Benefits

• Equal employment opportunities without discrimination or harassment.