General Manager

Aramark - Frisco, TX

Full-time - Senior

Frisco, TX

Food Services and Drinking Places

About the position

Aramark Healthcare+ is seeking a General Manager of Food & Environmental Services for BSWH Medical Center Frisco. This role involves leading a team to provide excellent service in various contracted services, including food service and facility support. The General Manager will manage client relationships, assess operations, and develop plans to enhance service quality and employee satisfaction while ensuring compliance with regulations and Aramark's standards.

Responsibilities

• Leads a team that provides operational expertise in contracted services while managing hands-on execution of operations.
• Manages client and community relationships, continually assessing operations and developing plans for optimal service.
• Builds, develops, and leads a management team and staff to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth based on operational needs and contractual obligations.
• Manages a budget in partnership with Finance and assists in designing improvements for financial performance and operational productivity.
• Ensures compliance with local, state, and federal regulations and maintains associated records and reports.
• Maintains compliance with Aramark's standards of operation, including safety standards and Business Conduct Policy.

Requirements

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
• 5-10 years of experience in food service or environmental services in an acute care hospital setting.
• Strong focus on client and customer services, entrepreneurship, and business growth.
• Excellent interpersonal skills for effective communication with clients and senior management.
• Ability to read, understand, and implement contractual requirements and identify operational opportunities.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability to lead through other managers.
• Experience in creating and managing a department budget and financial controls.
• Experience in crafting product sales strategies and implementing operational programs.