General Manager

Gfl Environmental - Hartland, WI

Full-time - Mid Level

Hartland, WI

Waste Management and Remediation Services

About the position

The General Manager is responsible for overseeing the operations of a facility generating up to $19 million in revenue. This role involves setting strategic direction, providing leadership, and ensuring effective and profitable operations while maintaining high production standards and a sound risk management program. The General Manager will also promote employee relations and corporate image, manage resources efficiently, and facilitate business expansion.

Responsibilities

• Plan, organize, control and direct the activities of facility operations.
• Set strategic direction for Facility Manager(s) and corresponding facilities.
• Provide leadership to ensure positive employee/employer relations.
• Promote and manage effective and profitable operations and resource management.
• Sustain a productive and motivated workforce through hiring, training, and evaluating personnel.
• Adhere to wage and hour laws and compensate personnel accordingly.
• Establish high appearance standards for all employees.
• Ensure safe working conditions and implement a Safety Program.
• Plan and route collection services to optimize personnel and equipment usage.
• Implement corporate guidelines for Preventive Maintenance to reduce downtime and costs.
• Develop and implement a cost control program for supplies and services.
• Establish production standards for operations phases.
• Promote an accident prevention program to reduce claims and injuries.
• Enter payroll into the system bi-weekly.
• Ensure Operations Supervisors utilize the Full Route Roll-Off Dispatch system.
• Utilize Route Smart system for optimized compaction routes.
• Conduct annual route audits for commercial and residential services.
• Perform semi-annual Roll Off account profitability analysis.
• Ensure a purchase order system is used for all purchases.
• Review profit and loss statements monthly and adjust as necessary.
• Develop an operations profit plan including income sources and cost of operations.
• Partner with Sales Manager to develop sales forecasts for products/services.
• Establish pricing guidelines for products/services.
• Promote a strong customer focus throughout the operation.
• Manage the sales force to meet objectives and establish priorities.
• Seek growth opportunities in assigned market areas.
• Identify trends impacting service quality or profit margins.
• Establish a system for reviewing and negotiating contracts.
• Participate in local civic affairs and represent the company positively.
• Conform to applicable laws and company policies.

Requirements

• Bachelor's Degree from a four-year college or university or equivalent experience.
• Five or more years of experience in the waste industry or equivalent operational environment.
• Working knowledge of equipment for waste collection, processing, or disposal.
• Excellent leadership, communication, and management skills.
• Ability to read and interpret safety rules and procedure manuals.
• Ability to lift/move up to 10 pounds regularly and up to 20 pounds occasionally.