General Manager

$94,000 - $116,000/Yr

Marriott International - Raleigh, NC

Full-time - Manager

Raleigh, NC

10,001+ employees

Accommodation

About the position

The General Manager serves as the primary strategic business leader of the property, responsible for all aspects of operations including managing property performance, food and beverage operations, sales and marketing strategies, profitability, revenue generation, and human resources activities. The role involves leading the team in developing and implementing property-wide strategies to meet or exceed guest expectations while ensuring compliance with brand standards and initiatives.

Responsibilities

• Manage general property performance and food and beverage operations.
• Develop and implement property-wide strategies.
• Build relationships with key customers and participate in the sales process.
• Ensure service programs are executed effectively.
• Monitor food and beverage forecasting and par levels to maximize profit margins.
• Manage controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
• Lead human resource activities including recruitment, training, and performance management.
• Maintain relationships with property stakeholders and provide performance updates.

Requirements

• 2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 4 years of relevant experience; or a 4-year bachelor's degree with 2 years of relevant experience.
• Experience in guest services, front desk, housekeeping, sales and marketing, or management operations.

Nice-to-haves

• Experience in a leadership role within the hospitality industry.
• Strong analytical and financial management skills.
• Excellent communication and interpersonal skills.

Benefits

• Adoption assistance
• Commuter assistance
• Disability insurance
• Employee discount
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Sign on Bonus Eligible
• Bonus Eligible