General Manager

$50,000 - $52,000/Yr

Burger King - ATL - Atlanta, GA

Part-time,Full-time - Mid Level

Atlanta, GA

About the position

The General Manager at Burger King in Atlanta, GA is responsible for leading and managing the daily operations of the restaurant. This role focuses on ensuring high levels of customer satisfaction through excellent service and food quality, while also managing staff, inventory, and financial tasks. The position can be offered as part-time or full-time, catering to individuals with a strong background in restaurant management and customer service.

Responsibilities

• Oversee daily operations of the restaurant, ensuring efficiency and productivity.
• Hire, train, and manage staff, fostering a positive work environment that encourages teamwork and high morale.
• Ensure high-quality food preparation and presentation, adhering to all health and safety regulations.
• Manage inventory, order supplies, and ensure proper storage to minimize waste.
• Develop and implement strategies to improve service, drive sales, and enhance customer satisfaction.
• Handle financial tasks such as budgeting, sales reporting, and payroll.
• Resolve customer complaints promptly and professionally.
• Maintain a clean, safe, and welcoming environment for both staff and customers.
• Liaise with upper management or franchise owners, providing regular updates and reports.
• Stay updated on industry trends and implement new strategies as necessary.

Requirements

• Proven experience as a General Manager or similar role in the fast food industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in business management and financial principles.
• Knowledge of health and safety regulations in the food service industry.
• Ability to handle high-stress situations and resolve conflicts effectively.
• Customer service-oriented with a focus on improving customer satisfaction.
• Must be able to pass a Federal Background Check.

Nice-to-haves

• Prior experience in roles such as Shift Lead, Shift Supervisor, or Assistant Manager in fast food brands like Starbucks, Chick-fil-A, or McDonald's.